Last updated: 22 May 2026
These Terms of Service govern your use of the Upinity website and SaaS application. By creating an account or submitting a marketing form, you agree to these Terms.
"Service" means the Upinity monitoring SaaS at app.upinity.com and related marketing site upinity.com. "Subscription" means a paid tier (Starter, Professional, Business, Enterprise) selected at signup. "Trial" means the 14-day evaluation of the Professional tier that every new account receives at signup. "We/Us" means POWERB SAGL, the legal entity operating the Service.
You must be 18 or older and provide accurate registration data. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
Current tiers and prices are displayed at /#pricing in EUR, USD, and CHF. Prices may change with 30 days' notice; existing subscribers retain their current price until the next renewal. The Free tier has no time limit and includes 10 monitors. Every new account starts with the 14-day Trial described below.
Every new account receives a 14-day Trial of the Professional tier, without a payment method. At the end of the Trial the account moves to the Free tier unless you choose a paid Subscription. A paid Subscription starts, and is charged, only when you confirm a payment method.
Payments are processed by Stripe Payments Europe Ltd. We never store full card numbers. Recurring charges are billed monthly or annually depending on your selected plan. Failed renewals will downgrade you to Free tier after a 7-day grace period.
Service levels and any service credits are set out in your contract or in the SLA addendum available on request.
You may not use the Service to monitor or scan systems for which you do not have authorisation, to send spam through our notification channels, to attempt to reverse-engineer the Service, or to violate any applicable law.
The Upinity Service, including all software, designs, logos, and documentation, is the property of POWERB SAGL. You retain all rights to data you submit to be monitored.
The Service is provided "as is" without warranty of any kind. We do not guarantee that monitoring will detect every incident or prevent any specific outage. You are responsible for your own incident response.
To the maximum extent permitted by Swiss and EU law, our aggregate liability for any claim arising from the Service is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
You may cancel at any time from your account dashboard; cancellation takes effect at the end of the current billing period. We may suspend or terminate accounts that violate these Terms or applicable law, with notice where reasonably possible.
These Terms are governed by Swiss law. The exclusive jurisdiction for any dispute is the competent courts of Cantone Ticino, Switzerland.
We may revise these Terms; the "Last updated" date reflects the most recent change. Material changes require 30 days' notice to active subscribers.